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Orders FAQ

How to place an order?

How can I order a swatch?

What happens if a clearance item is out of stock?

Is your website secure?

Can I pay using my local currency?

What payment methods do you accept?

Help! My card is not working..

I'm ordering from Canada..

Help! I don't see my country in the list..

Do you offer FREE Shipping?

Help! I need to CANCEL my order..

Help! I've just placed an order and need to MODIFY it..

Help! I've just placed multiple orders and want to combine them to save shipping..